property

With twelve years of experience in this market our team currently handle over 60,000 transactions every year. We top the performance tables for each of our clients for both completion turnaround times and customer service.

 

Our structure, systems and procedures give us the ability to consistently meet service level targets set by our clients at a competitive fixed cost, whilst maintaining the customer service standards expected  by our clients’ borrowers. 

We are able to ensure conformity, efficiency and consistency at all stages of the remortgage process through high levels of training, supervision and audit.  Our management information reporting system enables us to provide our clients with tailored reports to meet their individual needs, together with historical data and forecasts to assist in future planning for changes in volumes and capacity requirements.  We also offer an on-line case tracking facility which enables the progress of each case to be tracked individually and this has proved highly successful.

Key features in this success include:

  • A successful and efficient scalable processing capability combined with adoption of industry best practice
  • A product which provides low cost, high volume solutions as well as integrated high value added advice services
  • A stable, well trained and motivated core workforce, supported by high calibre legal and operational managers all of whom are trained in latest systems and technology

Contact Us

To discuss your remortgage and secured lending requirements please contact Joanne Morris, Property Partner.
e > joanne.morris@involegal.com
t > 029 2039 1083